Privacy Policy

Last updated: 29 January 2026

OceanEdge Air Conditioning (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose and safeguard your personal information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth).

This policy applies to information collected through our website: https://oceanedgeair.com.au

1. What Information We Collect

We may collect personal information including, but not limited to:

  • Name
  • Email address
  • Phone number
  • Address / suburb
  • Details about your enquiry or service request
  • Any information you voluntarily submit via contact forms

We may also collect non-personal information such as:

  • IP address
  • Browser type
  • Pages visited
  • Time spent on the site
  • Referring websites

This data is used for analytics and to improve website performance and user experience.

2. How We Collect Information

We collect information when you:

  • Submit a contact or enquiry form
  • Call or email us
  • Request a quote or service
  • Browse our website (via cookies and analytics tools)

3. How We Use Your Information

Your information may be used to:

  • Respond to enquiries and provide services
  • Prepare quotes and bookings
  • Communicate about your job or request
  • Improve our website and services
  • Meet legal or regulatory requirements

We do not sell, rent or trade your personal information.

4. Disclosure of Personal Information

We may share your information with trusted third parties only where necessary, such as:

  • Website hosting providers
  • Email or communication platforms
  • Analytics providers (e.g. Google Analytics)
  • Contractors involved in delivering your service

All third parties are required to handle your data securely.

5. Cookies

Our website may use cookies to enhance your browsing experience. Cookies help us understand how visitors use our site and allow us to improve functionality.

You can disable cookies through your browser settings if you prefer.

6. Data Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access or disclosure. This includes secure servers, software updates, and access controls.

However, no method of transmission over the internet is 100% secure.

7. Accessing or Correcting Your Information

You may request access to the personal information we hold about you, or request corrections if it is inaccurate. Please contact us using the details below.

8. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of those sites.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

10. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact:

OceanEdge Air Conditioning
ABN: 93 678 539 829
Address: 11A Roanoke Grove, Connolly WA
Email: miaharrison788@gmail.com
Website: https://oceanedgeair.com.au